1. Agreement and eligibility
These Terms govern access to BrandForge Launch OS. By creating an account, purchasing a plan, or using the service, you agree to these Terms and the Privacy Policy. You must be at least 18 years old and legally capable of entering a binding agreement. If you use BrandForge for an organisation, you confirm that you are authorised to bind it.
2. Accounts and acceptable use
- Provide accurate information, keep login credentials confidential, and promptly report suspected unauthorised access.
- Do not misuse the service, evade run limits, probe security, interfere with infrastructure, resell access without permission, or use generated material for unlawful, deceptive, infringing, or harmful activity.
- You are responsible for activity performed through your account and for ensuring submitted material can lawfully be processed.
3. AI-generated service
BrandForge creates strategic drafts, brand concepts, images, listings, scripts, forecasts, and code-assisted landing pages using automated systems. Outputs may be incomplete, inaccurate, similar to third-party material, or unsuitable for a particular marketplace or product. Human review is required before use.
- BrandForge does not provide legal, trademark, tax, accounting, investment, product-safety, or guaranteed business advice.
- You must verify trademarks, product claims, certifications, suppliers, unit economics, marketplace policies, advertising rules, and all final commercial decisions.
- No output guarantees product approval, ranking, sales, profitability, or protection from third-party claims.
4. Plans, runs, and billing
Paid plans renew at the displayed interval until cancelled or otherwise ended. Razorpay processes checkout and recurring payments. Taxes, fees, and final checkout details are shown during payment where applicable.
- Monthly runs are allocated after a confirmed successful charge. Unused monthly runs expire unless the plan explicitly states otherwise.
- Top-up runs are linked to the purchasing account after captured payment and are not transferable.
- A run may be reserved when generation starts. A failed generation is eligible for an automatic run-credit return; partial or completed outputs may count as used.
- You may cancel future renewal through the available billing or support process. Cancellation does not ordinarily reverse a charge already processed.
- Refund eligibility is described in the Refund Policy.
5. Content and intellectual property
You retain rights you already hold in content submitted to BrandForge and grant us the limited permission needed to process, store, reproduce, and deliver it for the service. Subject to payment and these Terms, you may use generated outputs for your business, but exclusivity is not guaranteed and third-party rights may still apply.
BrandForge software, interface, trademarks, workflows, templates, and service branding remain owned by us or our licensors. These Terms do not transfer ownership of the platform itself.
6. Third-party services and marketplaces
BrandForge depends on providers such as OpenAI, Firebase, MongoDB, Vercel, Razorpay, and email infrastructure. Availability may be affected by their systems. Links to trademark portals, Amazon, or other third parties are provided for convenience; BrandForge does not control or endorse their decisions, policies, or availability.
7. Suspension, warranties, and liability
We may suspend or limit access to protect users, investigate abuse, comply with law, address unpaid charges, or maintain the service. The service is provided on an "as available" basis to the extent permitted by law, without warranties that it will be uninterrupted, error-free, or fit for every commercial purpose.
To the maximum extent permitted by applicable law, BrandForge is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from sourcing, listings, advertising, marketplace action, generated content, or reliance on outputs. Our aggregate liability relating to a claim will not exceed the amount you paid to BrandForge during the three months preceding the event giving rise to that claim.
8. Law, changes, and contact
These Terms are governed by the laws of India. Any dispute that cannot be resolved through good-faith support discussions will be handled by a court of competent jurisdiction in India, subject to mandatory consumer rights that apply to you.
We may update these Terms to reflect service, commercial, or legal changes. Continued use after an updated effective date constitutes acceptance where permitted. Questions may be sent to [email protected].